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Inter-Enterprise Technologies for a Textile Industry Electronic Marketplace

Authors
Ken Washington
Suzanne Rountree
Sandia National Laboratories


Contributors
Sandia National Laboratories
Debra Browitt
Leon Chapman
Charlene Harlan
Craig Parr
Marge Peterson
Eunice Young

Lawrence Livermore National Laboratory
Chip Hatfield
Ernie Vosti
Carolyn Wimple

Los Alamos National Laboratory
Joe Fasel
Jim Ostic
Suzanne Watters

[TC]²
Jim Lovejoy

Graphic Design and Illustration
Wanda Mar
Michael Townsend


Editor
This report was prepared by Sandia National Laboratories as part of the DAMA Project. For copies of this document, contact

Jim Lovejoy,
DAMA Project Director,
at Textile/Clothing Technology Corp.
211 Gregson Drive
Cary, NC 27511
Phone: 919-380-2184
email: jlovejo@tc2.com


Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin Company, for the United States Department of Energy under Contract DE-AC04-94AL85000.

Background
The goal of the AMTEXTM Partnership is to strengthen the competitiveness of the U.S. Integrated Textile Complex (U.S. ITC), which consists of the fiber, textile, apparel, and retail sectors. AMTEX is a collaborative research and development program that includes industry, the Department of Energy (DOE) national laboratories, other federal agencies, and universities. The Demand Activated Manufacturing Architecture (DAMA) project is the flagship AMTEX project designed to help U.S. businesses be more competitive through the use of DAMA-developed information technologies and their integration with available commercial offerings. The vision of DAMA is to identify and demonstrate, by the year 2000, ways for the U.S. ITC to reduce time in its product manufacturing pipelines by 50%. The ITC manufacturing pipelines represent the combined production processes required to fabricate a single product, like a shirt, from start to finish.

DAMA is studying specific pipelines to identify changes that will strengthen their competitiveness and in turn improve the competitiveness of textile industry supply chains. These supply chains are partnerships of companies that collaborate in the manufacture and shipment of multiple products.

The following key AMTEX principles guide DAMA developments and make them unique relative to currently available offerings.

•The AMTEX Partnership must access and integrate all the nation's research capabilities to address the needs of the U.S. ITC, including relevant universities, federal laboratories, and industrial research institutions.

•The proper point of interface between government and industry is through industry-integrating organizations, rather than through specific companies.

•The industry will make the results of AMTEX-sponsored R&D projects available to benefit all industrial operations within the U.S. ITC.

Even though the DAMA project is unique, existing tools and technologies play a key role in achieving the DAMA vision. This is especially true in the electronic marketplace and supply chain analysis areas, where significant commercial development of Internet and advanced planning and scheduling technologies has occurred over the past few years. However, these developments alone are not sufficient to enable the U.S. ITC to achieve the DAMA vision. Unlike existing tools and technologies, DAMA-developed tools are being guided by an industry-wide consortium of business decision makers. Moreover, the unique structure of AMTEX and DAMA enables industry's needs to be identified using rigorous business process modeling and simulation-based analysis techniques. These needs have never before been identified for an entire industry.

Business Analyses and Opportunities
Understanding Textile Industry Needs Using Pipeline Analyses
DAMA partners collaborate to identify and demonstrate improvements that can eliminate excess inventory, reduce lead times, and provide more value to the consumer. DAMA researchers have developed and applied a rigorous yet generic pipeline analysis methodology to accomplish this work. The need for such rigor is explained by the complexity and magnitude of the textile industry, as depicted below.

Magnitude of textile industry complexity.

This figure shows the complexity of the textile industry. Thousands of retailers and manufacturers must work together to manage the flow of millions of products and a substantial quantity of information through highly complex supply chains in order to meet consumer demand. This is a daunting task, especially given the uncertainty associated with representing consumer demand. The first step toward meeting this challenge is to understand the opportunities that exist for improvement. Together, the sectors within the textile industry lose over $45 billion in revenue. The figure below illustrates the kinds of waste responsible for this loss.


Sources of loss in the U.S. ITC pipelines.

DAMA is identifying opportunities for saving costs by analyzing specific product pipelines in detail. These in-depth analyses are only possible because people who manage the information and products that flow through the pipeline interact closely with DAMA research scientists as they apply the DAMA pipeline-analysis methodology to this challenge.

The results of these pipeline analyses have confirmed the need for new tools that address inter-enterprise supply chain analysis and coordination. Management at this scale and complexity cannot be accomplished through the use of company-focused decision support tools, which are necessarily limited in scope. Studies conducted under the DAMA Enterprise Modeling and Simulation (EM&S) task reveal that inter-enterprise focused tools, also called cooperative business management tools, are needed to achieve true synchronization of the myriad manufacturing, transportation, and business processes needed to manufacture textile goods and move them through the supply chain to the consumer. The figure below which shows a nylon parka pipeline (taken from an EM&S study), illustrates the complexity of a typical U.S. ITC product pipeline.

Process step map for men's nylon Supplex®parka.

Studies like this one identify company interactions, shared data needs, and opportunities for improvement that can be exploited using DAMA-developed inter-enterprise cooperative business tools. The following two DAMA project reports describe the processes used to perform these detailed pipeline analyses and their results:

DAMA-G-6-97, Pipeline Analysis Guide for the U.S. Integrated Textile Complex.

DAMA-G-22-96, Enterprise Simulation Analysis of the Nylon Jacket Pipeline.

Data Analysis and Modeling Environment
Another result of the pipeline analysis work was the discovery that computer-based tools alone will not eliminate textile pipeline problems. To achieve the goals of DAMA, business practices also have to change. Thus the Data Analysis and Modeling Environment (DAME) tool is being developed to help the U.S. ITC identify, define, and structure the data needed to support cooperative business practices. By establishing commonly understood linkages between business practices and data, DAME will generate common business models and the supporting data definitions needed to make collaborative decisions. A first-level view of the business process models depicted in DAME for the apparel sector is shown below.

Business process models in DAME for the apparel sector.

This figure illustrates the major apparel processes, their data inflows, data outflows, controls, and other important interconnections. Each data element is consistently defined in a glossary that includes references to electronic data interchange definitions where appropriate. Additional detail for each major process can be accessed by "drilling down" within each box shown in the figure. DAME models are being built for the apparel, textile, and fiber manufacturing sectors; the retail sector; and for transportation logistics.

The models and data definitions are published over the Internet on a dynamic Web site to ensure a common understanding throughout the industry. Business decision makers anywhere within the U.S. ITC can access these models to facilitate collaborations with their strategic partners. DAME also supports the other DAMA-developed cooperative decision tools, such as the Supply Chain Integration Program (SCIP) described below, by providing consistent definitions for business processes and relevant data elements to be shared and analyzed across U.S. ITC supply chains.

Textile Industry Electronic Marketplace
To support its vision to reduce U.S. ITC product pipeline times by 50%, DAMA set a goal to establish a textile industry electronic marketplace where producers, suppliers, and retailers can efficiently communicate and exchange information. This goal is based on the premise that more innovative and widespread use of information technology will result in increased U.S. ITC competitiveness in the global marketplace. Individual product pipeline analysis results have confirmed that such an electronic marketplace is needed and that its development is an appropriate focus for DAMA. In particular, DAMA is defining an inter-enterprise architecture for this electronic marketplace. DAMA is also identifying, developing, and integrating inter- and intra-company infrastructure and tools that fit within the architecture. Specifically, new collaborative inter-enterprise decision support tools are needed. These tools, known as Cooperative Business Management (CBM) practices, emphasize collaboration and encourage cooperative decisions among business partners. Because DAMA is a partnership that engages both the technical resources of the DOE national laboratories and the expertise of business decision makers from the U.S. ITC, it is in a unique position to build the enabling infrastructure for these tools, to assess and guide their development through the prototype stage, and to confirm their merits in pilot situations using real business data.

TEXNET: A Textile Industry Data-Sharing Network
The foundation of the textile industry electronic marketplace is a robust, secure, and flexible data-sharing network. Recent commercial electronic networking advancements enable businesses to begin tapping into the immense potential of various forms of electronic business-to-business connectivity. Much of this connectivity initially occurred over private value-added networks. More recently, the widespread availability and low cost of the Internet has motivated its use for connecting companies that want to do business in an electronic marketplace. However, using the Internet to provide the foundation connectivity for the DAMA electronic marketplace poses some unique challenges, many of them related to data security. TEXNET was developed in the DAMA project to address these challenges. TEXNET provides a framework for fiber, textile, apparel, and retail businesses to use decision tools like SCIP collaboratively in a distributed but secure network environment.

The TEXNET electronic framework will help businesses share confidential data while using business decision tools over the Internet. TEXNET builds on Internet standards and protocols, such as World Wide Web technology and Public Key Cryptography, so that virtually everyone in the U.S. ITC (anyone with Internet access) will be able to use this secure system. The security in TEXNET includes four major elements:

•Authentication: you are who you say you are. TEXNET will authenticate (using proven Internet standards) who is actually sending and receiving information­guaranteeing that both the sender and the receiver are the designated participants in the agreement.

•Data integrity: unaltered data. TEXNET uses encryption to ensure that data have not been altered or corrupted during transfer over the network.

•Privacy: only the intended recipient can view the data. Business partners will be able to share agreed-upon data without exposing their information to unauthorized users.

•Access control: only specified data may be accessed. Requesters will be granted access to data only if the associated data-sharing agreement specifies that they have access to the specific data requested.

TEXNET enables multiple partner companies to share data over the Internet concurrently. The secure data sharing is based on electronic data-sharing agreements that define what data are shared with which trading partner. In other words, no matter where a company is located geographically, it can exchange electronic information securely, as illustrated below.

Secure data exchange using TEXNET.

Supply Chain Analysis, Forecasting, and Plant Scheduling Tools
TEXNET provides the infrastructure necessary for using inter-enterprise decision support tools such as SCIP, a DAMA-developed tool designed to take advantage of this enabling infrastructure. New analysis, forecasting, and scheduling tools have also made it possible to design tools like SCIP that process product- and style-specific demand information. The key industry advancements applicable to SCIP include new product-specific forecasting capabilities and company-focused advanced planning and scheduling (APS) tools. APS tools in particular are beginning to significantly impact the textile industry. These tools exploit the low-cost availability of extensive computational power to solve difficult scheduling and planning problems, which typically involve developing production schedules that satisfy a complex set of manufacturing and/or transportation constraints. These tools have so far focused on constraints within a single company or a small group of companies in an enterprise. The DAMA challenge involves extending APS concepts to the inter-enterprise level. The SCIP tool is being developed to meet this challenge.

Supply Chain Integration Program
One of the key opportunities identified by the pipeline analyses was the use of inter-enterprise supply chain integration technology to help synchronize production and transportation activities in textile industry supply chains. SCIP is being developed to extend APS concepts to the inter-enterprise level. SCIP will help U.S. ITC companies in specific supply chains make collaborative business decisions by analyzing tradeoffs among consumer demand, material availability, and resource capacity.

SCIP was developed by DAMA to create a new inter-enterprise supply chain analysis decision support capability for the U.S. ITC. But DAMA developments alone cannot produce a tool that meets the needs of the U.S. ITC; thus SCIP can interface with commercial forecasting tools to analyze the impact of forecasts relative to supply constraints throughout the entire supply chain.

DAMA is working with technology companies that are affiliate members of the project to ensure that these commercial advances are appropriately leveraged during electronic marketplace development. SCIP is designed to function within the textile industry electronic marketplace infrastructure as an effective inter-enterprise tool. Because of the complexity and scale of the inter-enterprise level, SCIP is being developed to leverage existing company-focused APS tools when they are used.

SCIP is designed to work where retail demand needs to be synchronized with manufacturing constraints across multiple companies. Analysis at this level includes constraints relative to production rates, manufacturing capacity, shipment times, and available inventory. SCIP will enable mid- and high-level decision makers in the textile industry to analyze these constraints from an integrated systems perspective and respond quickly to changes in a way that benefits all partners in the supply chain. SCIP manages, at a supply chain level, the interaction of consumer demand information with supply-related constraint information, as illustrated.

Supply and demand interactions modeled in SCIP.

SCIP was developed using formal object-oriented design methods. It uses information from the business process models developed under DAME to solve the demand/constraint problem and provide a "what-if" simulation capability that enables users to assess the variation of the solution under uncertainty. Output from SCIP includes schedules, orders, stockouts, unmet demand, excess capacity needed to meet demand, and inventory levels as a function of time. With SCIP, decision makers in the industry can use a computer to examine the impact of their decisions, thus promoting collaboration and enhancing the likelihood of better collaborative decisions.

SCIP Architecture and Interface with TEXNET
The figure below illustrates the overall architecture of SCIP, which is designed to use TEXNET for data sharing.

SCIP architecture.

TEXNET and SCIP developers have successfully demonstrated how the tools could work together by securely sharing data using TEXNET, then analyzing supply chain tradeoffs using SCIP. The TEXNET/SCIP demonstration was a collaborative teaming of three fictional companies in a supply chain partnership. When the retailer wanted a seasonal promotion, the promotion demand data were shared using TEXNET (actually pulled from the remote server during the demonstration) and used within SCIP to see if the collaborative supply chain partnership could support the promotion. Next, when the apparel company wanted to supply an additional retailer, the second retailer shared its product demand data for two new products using TEXNET, and the apparel company ran SCIP to see if it could support the additional retailer and still meet its current commitments within the existing collaborative supply chain partnership. The SCIP tool was successfully used to analyze the supply chain and solve any stockout or capacity problems that were identified.

Advanced Planning and Scheduling
SCIP is being developed to integrate with commercial company-focused APS tools and technologies. Available APS tools would work within the analysis engine (shown in the SCIP architecture figure above). IBM, a DAMA research affiliate, is working with the Sandia Laboratories team to demonstrate this aspect of the SCIP strategy by integrating its Production Resource Manager (PRM) into the SCIP analysis engine. PRM is a commercially proven development tool-kit for solving large-scale constraint-based manufacturing problems. The current SCIP/PRM integration takes a user-generated supply chain description and constructs the appropriate PRM function calls to solve the inter-enterprise manufacturing constraint problem. The results­which include production schedules, capacities needed, stockouts, and unmet demands­are displayed in graphic form.

A SCIP analysis begins with a definition of the supply chain. This includes identifying the companies in the supply chain and the products they manufacture and sell that are to be analyzed. Within each company the products are defined using an input screen.

SCIP product information form.

SCIP is completely flexible in enabling users to include any number of companies in the supply chain and any number of products within the product's bill-of-materials stream. This flexibility is needed to represent the complexity of a U.S. ITC supply chain.

The user specifies the current inventory, safety stock policy, and forecast method on this input screen. The production time for manufactured products, the capacity usage of that product, and detailed bill-of-material (BOM) information for the products must also be specified on separate forms. This information is provided to SCIP by pressing the "view BOM" option located near the bottom of the product information form. Currently SCIP requires the user to provide BOM information manually; however, a feature is being implemented to enable BOM information to be automatically imported into SCIP from spreadsheets.

The figure shows the screen for a simple user-defined inter-enterprise supply chain.

Company relationships in SCIP.

The output from SCIP includes production schedules, capacity usage, and other manufacturing parameters that companies require for inter-enterprise collaboration. This output is created when the user selects the "run" option on the SCIP main menu. This information could then be used to drive company-focused APS tools.

SCIP uses the PRM engine to generate smooth production schedules that meet customer demands. A smooth schedule, which is most appropriate for steady production rates for basic goods, is just one of many user requirements that SCIP is being developed to meet. Ongoing work will determine how the production schedule solution can be optimized according to other users' requirements, such as:


1. just-in-time or make-to-order scheduling for quick, targeted response;

2. production scheduling that minimizes inventory holding; or

3. optimizing safety stock levels to enhance raw material availability.

SCIP Development Toward Commercialization
SCIP development will continue until it can become a commercially available tool for the entire industry. One of the key developments under way includes the introduction of variability to reflect uncertainty in manufacturing constraints, including the implementation of seasonal production calendars (in units that can accommodate production times in partial days) and the addition of randomness. Another key area is the tighter integration of SCIP with TEXNET, including changes to make SCIP available as a Web application and to demonstrate its capabilities in an integrated pilot.

An Inter-Enterprise Architecture
The DAMA project's current focus is on developing an inter-enterprise architecture that will define how DAMA-developed tools and technologies integrate with each other and with commercial technologies to achieve DAMA and AMTEX goals. A DAMA committee consisting of industry, university, and national laboratory personnel is developing this architecture. The technology affiliate companies in DAMA are expected to play a key role in planning a pilot demonstration that will be visible to the entire U.S. ITC. This pilot demonstration will connect DAMA-developed technologies and results with existing company information and commercial technology, such as:

•pipeline investigations­to provide a source of data, detailed scenarios of problems that need to be solved, and potential pipeline solutions for improvement;

•DAME­to define the collaborative information to be shared (with common data definitions, format, and structure) and company business processes;

•TEXNET­to securely and selectively share information among trading partners;

•SCIP­to analyze supply chain tradeoffs, including an interface definition for commercially available company-focused APS tools;

•the National Sourcing Database (NSDB) and other sourcing databases­to look for domestic supplier sources;

•a sourcing simulator that compares sourcing alternatives, such as onshore and offshore suppliers and various types of replenishment strategies;

•network services that provide small and medium enterprises (SMEs) with access to collaborative tools.

The unique arrangement of DAMA enables individual companies to participate in piloting activities because risk is managed at acceptable levels. In these pilots, companies provide real or realistic data and identify detailed scenarios of supply chain issues requiring solution (e.g., improved logistics, support for product promotion, ability to support new supply chain partners, and identification of domestic suppliers). By using the integrated inter-enterprise tools developed in DAMA, pilot companies will experience improvements of real business value.

The DAMA project is collaborating in this effort with many industry standards associations like the Voluntary Interindustry Commerce Standards (VICS), American Apparel Manufacturing Association (AAMA) and American Textile Manufacturers Institute (ATMI).

With the completion of a powerful and convincing demonstration of the impact of these technologies, the realization of the DAMA and AMTEX vision of increased competitiveness in a global marketplace will soon be a reality.

Companies interested in participating in a pilot, commercializing the technologies, or joining the thirty research partners of the DAMA project should contact:


Jim Lovejoy
DAMA Project Director
at
Textile/Clothing Technology Corp.
211 Gregson Drive
Cary, NC 27511
Phone: 919-380-2184
email: jlovejo@tc2.com


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